As the first point of contact in an emergency, dispatchers play a critical role in keeping the public safe, as well as responding law enforcement officers, firefighters and emergency medical personnel. Selecting the best person for such a demanding position requires more than an interview and background check. It requires a reliable, validated measurement tool that will ensure the person you select possesses the important skills required to perform effectively as a dispatcher. Stanard & Associates’ National Dispatcher Selection Test (NDST) gives call centers the ability to objectively assess a candidate’s skill level in five important areas: Reading Comprehension, Listening, Problem Solving, Prioritizing, and Multi-Tasking. And in keeping with Stanard & Associates’ commitment to rigorous standards in test development, the NDST is backed by an extensive research and development effort involving input from hundreds of incumbent dispatchers across the country. So you can enjoy the ease of using an off-the-shelf test that targets the areas you need most - those that have been shown to be important to the position of dispatcher. Increase your communication center’s efficiency by using the NDST as your initial screening tool to identify candidates meeting your requirements.
The National Police Officer Selection Test (POST) is an entry-level basic skills test that helps law enforcement agencies select the most qualified applicants by ensuring that candidates possess the basic cognitive skills necessary to successfully perform the job. The POST is a valid, job-related test designed specifically for law enforcement use, which measures these basic skills: Arithmetic, Reading Comprehension, Grammar and Incident Report Writing. Increase your department’s hiring efficiency by using the POST to ensure candidates possess the fundamental skills to succeed in training and on the job.
Our off-the-shelf law enforcement promotional exams prove that smaller agencies can get a quality promotional process without breaking the budget. If your agency is one of the many where a limited number of candidates participate in any single promotional process, a custom-written promotional exam may not be an option. Stanard & Associates’ NFLST and NSLST help law enforcement agencies identify promotional candidates who possess the relevant job knowledge to be successful supervisors and managers. The exams assess candidates’ knowledge in areas such as management and supervision, major court cases affecting law enforcement, community policing, criminal investigation and patrol tactics. Both exams are the result of an extensive research and development effort undertaken to identify the knowledge required to competently perform supervisory duties in law enforcement. Test questions were reviewed and refined based on invaluable input from over 50 police chiefs and commanders from five separate geographically diverse panels of experts.
The end result? Two cost-effective examinations that can be used as stand-alone promotional exams, or integrated easily into your agency’s promotional process. The NFLST measures critical knowledge areas associated with first-line supervisor positions (e.g., Corporal, Sergeant), while the NSLST measures knowledge areas associated with many second-line supervisor positions (e.g., Lieutenant, Captain).
If desired, these tests can be supplemented with 25 customized exam items written by our experts directly from your agency’s Policies and Procedures, General Orders, etc. This product gives you the “best of both worlds” - a customized promotional process at an off-the-shelf price.
The end result? Two cost-effective examinations that can be used as stand-alone promotional exams, or integrated easily into your agency’s promotional process. The NFLST measures critical knowledge areas associated with first-line supervisor positions (e.g., Corporal, Sergeant), while the NSLST measures knowledge areas associated with many second-line supervisor positions (e.g., Lieutenant, Captain).
If desired, these tests can be supplemented with 25 customized exam items written by our experts directly from your agency’s Policies and Procedures, General Orders, etc. This product gives you the “best of both worlds” - a customized promotional process at an off-the-shelf price.
Since 1976 Stanard & Associates, Inc. has been providing public safety agencies across the United States with testing and assessment solutions for all stages of a public safety career. We specialize in entry-level and promotional testing for police departments, fire departments, county sheriff’s departments and correctional facilities. Providing Quality through Selection enables our clients to select and promote the most qualified personnel to serve their community.
Stanard & Associates helps public safety agencies ensure the candidates they recruit will be able to perform effectively once on the job. Stanard & Associates has developed the tools you need to ensure recruits can handle the mental and physical demands of a career in public safety. Our entry-level written selection tests for police, fire, corrections and dispatcher candidates help agencies find out whether candidates possess the basic skills necessary to perform effectively. Job-related physical ability exams help screen out those candidates unable to perform the minimum physical requirements of the job. Finally, our structured oral interviews and psychological evaluations help agencies achieve the proper match between the candidate and the job.
Stanard & Associates helps public safety agencies ensure the candidates they recruit will be able to perform effectively once on the job. Stanard & Associates has developed the tools you need to ensure recruits can handle the mental and physical demands of a career in public safety. Our entry-level written selection tests for police, fire, corrections and dispatcher candidates help agencies find out whether candidates possess the basic skills necessary to perform effectively. Job-related physical ability exams help screen out those candidates unable to perform the minimum physical requirements of the job. Finally, our structured oral interviews and psychological evaluations help agencies achieve the proper match between the candidate and the job.
Public Safety Testing
We also work with public safety agencies to ensure that the most qualified candidates are promoted to the next rank. Written job knowledge exams help public safety managers determine which candidates understand the job-specific information necessary to perform at the next level. As job requirements change, so too must the assessment strategies. Our other assessment solutions, such as structured oral interviews, physical ability exams and psychological evaluations are effective in a promotional context as well. Moreover, structured assessment center exercises allow an agency to “look ahead” and see how a candidate would perform in a certain type of situation.
Thousands of public safety agencies nationwide use our testing products. The states of Iowa, Utah and Wyoming have mandated the use of our entry-level written test for their police officers. Our products are also endorsed by 25 state chiefs of police associations for use by departments in their state. Our extensive testing and assessment experience allows us to meet our goal of Helping You Select the Best.
Thousands of public safety agencies nationwide use our testing products. The states of Iowa, Utah and Wyoming have mandated the use of our entry-level written test for their police officers. Our products are also endorsed by 25 state chiefs of police associations for use by departments in their state. Our extensive testing and assessment experience allows us to meet our goal of Helping You Select the Best.
The National Dispatcher Selection Test (NDST)
Why use the NDST?
Inexpensive and efficient selection tool
Easy to administer
Can be scored by the department or by Stanard & Associates, Inc.
Consists of questions and content directly related to dispatcher tasks, such as listening to simulated 9-1-1 calls
Backed up by extensive research and development
Valid, job-related and legally defensible. The NDST was developed in accordance with professional, ADA and EEOC Testing Guidelines.
Inexpensive and efficient selection tool
Easy to administer
Can be scored by the department or by Stanard & Associates, Inc.
Consists of questions and content directly related to dispatcher tasks, such as listening to simulated 9-1-1 calls
Backed up by extensive research and development
Valid, job-related and legally defensible. The NDST was developed in accordance with professional, ADA and EEOC Testing Guidelines.
The National Police Officer Selection Test (POST)
Why use the POST?
Inexpensive and efficient selection tool
Four different forms are available
Easy to administer
Can be scored by the department or by Stanard & Associates, Inc.
Consists of questions directly related to police tasks
Backed up by extensive research and development
Employs content and criterion-related validity
Is associated with higher training academy performance
Developed in accordance with EEOC and professional guidelines
Complies with ADA requirements
The POST exam is used for law enforcement officer selection by a variety of municipal, county, state and federal agencies.
In addition, the POST has been mandated as the statewide entry-level test by the states of Iowa and Utah. The POST is the official test of 25 state Police Chief Associations. All of these agencies thoroughly researched the available exams and determined that those offered by Stanard & Associates, Inc. were of the highest quality.
Inexpensive and efficient selection tool
Four different forms are available
Easy to administer
Can be scored by the department or by Stanard & Associates, Inc.
Consists of questions directly related to police tasks
Backed up by extensive research and development
Employs content and criterion-related validity
Is associated with higher training academy performance
Developed in accordance with EEOC and professional guidelines
Complies with ADA requirements
The POST exam is used for law enforcement officer selection by a variety of municipal, county, state and federal agencies.
In addition, the POST has been mandated as the statewide entry-level test by the states of Iowa and Utah. The POST is the official test of 25 state Police Chief Associations. All of these agencies thoroughly researched the available exams and determined that those offered by Stanard & Associates, Inc. were of the highest quality.
The National First- and Second-Line Supervisor Tests (NFLST & NSLST)
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